Monday 6 June 2016

I'm Out



In just a few day’s time the people of the UK are being asked to make a monumental choice, Whether to remain in the European Union or whether to leave it. Personally, I am firmly in the leave camp. 

During the recent Buy Yorkshire conference at which I was both a speaker and panel chairman, I had the pleasure of meeting former MP, Ann Widdecombe. A diminutive, yet feisty figure who I think explained this perfectly. Better even than Nigel Farage whom I chaired the following day. 

In Ann’s view, the economics are far from certain. Neither side really knows what will happen. The key issues to consider are two-fold. Firstly, control of our own lawmaking and secondly, control of our borders.

The Remain Campaign seem to have most economists on their side, but I would bet that most of the organisations commenting have a vested interest in remaining in the EU. The only argument they have that seems to hold any weight is the economic one and personally I think even that is a bit weak. After all, we may lose some jobs if we leave, but then we will gain others. We may lose a bit of money but on the other hand we will not be paying mega-millions into the bottomless pit that is the EU.

Are we also forgetting the chaos that nearly erupted with Greece so recently and the fact that other nations within the EU are effectively bankrupt too? Do we really want to have any part of that when relatively speaking we are doing so well?   

For me, Ann’s two issues are the ones that matter. We are a sovereign and democratic nation and our Parliament needs to be able to legislate on its own terms without outside interference and the threat of punishment if it does not toe the line.  At the moment we have to take note of an unelected and hideously inefficient body within which 10,000 or more people are paid more than our own Prime Minister. This is not my understanding of democracy and I believe we should leave them to it. Why do we agree to pay these people to flit between Strasbourg and Brussels - two parliaments doing the same job less than 300 miles apart? And we foot the bill for all of it.

As for our borders, there is literally nothing we can do at the moment to prevent any EU citizen coming to live here. Don’t get me wrong, our country has benefitted hugely from workers from countries like Poland. The factory I had in Hull until recently would not have functioned anywhere nearly as efficiently as it did without them. But this is not the whole story. A Polish gentleman is employed in a business I am a director of. He works a few hours a day 3,4 or 5 generally, and he works at very unsociable times so he can’t do any other work. He is therefore in receipt of benefits, his children are educated at the tax payers’ expense and he and his family receive medical care from the NHS. And his contribution to the economy is minimal. Without a full time job which would allow his to support himself and his family, he should not be here. As things stand there is nothing we can do to stop him and as many more like him who are currently here and who may follow.

Germany may well wish to invite 1 million new citizens into its country and that is their choice. But understand this. Every one of these new German citizens can come to the UK if they wish. Many may well see the grass being greener. See how migrants at Calais will not settle in France but are hell bent on coming to the UK. Once they have EU citizenship we can’t stop them. I am not being racist here, just practical. There has to be a limit to how many people we can house, educate and treat within our overstretched NHS. Of course people are welcome if there is a genuine need, but we have to be able to control this and at the moment we just can’t. 

The average wage in Poland is €756 per month against €2330 in the UK. Just over 3 times. Now suppose in another part of the world the average wage was €6990 a month and any one of us could go there without any need to apply to move, speak the language, and so on. Then you would imagine a lot of our younger people might be off like a shot. This is precisely the dynamic we are dealing with. We do need overseas workers in the UK. Many of them put the indiginous workers to shame - but this has to be on our terms and not the free-for-all we have at the moment. 

Then there is the illusion of the single market. For many years I manufactured wheelie bins in the UK. This involved a large investment into what was a pretty competitive market. Few manufacturers make these bins in the UK, most came from Germany. So when we bid to supply to a UK council, German-made bins were sometimes the winners. But could we supply out bins to Germany? No, we couldn’t,

Our bins were made to a standard - EN 840 - where EN stands for European Norm. The norm that is, except in Germany where they had their own standard. And to get that standard you had to be a member of a private club where admission was at the discretion of the owners of the club. Not only could we not sell bins in Germany but their standard worked its way into a lot of tenders here and were it not for our astute challenges of the folly of this, UK companies would have been excluded from supplying contacts in their own country! 

I remember being asked to review a document from the EU Office of Harmonisation. They had taken it upon themselves to unify the colours, logos and placement of information on every waste and recycling bin within Europe. Clearly, it is very important that someone who separates out their waste in Greece should immediately be able to identify the correct bin when they might be in France. My response was that the colours chosen were not those used in the UK and it would take decades to change over, notwithstanding the millions of pounds this would cost. The idea was sent back to the drawing board where it will now incur more unnecessary expense for a fruitless and useless task. This is just bins, what else are these unelected teams of people pondering over in order to make our lives better and poorer? 

When I recently chaired a panel at the Buy Yorkshire Conference last month, I asked the audience (primarily of small business people) how they intended to vote. About 60% were for staying and the rest were split between leaving and being undecided. On day two, Nigel Farage and the local MEP were on the panel. I took the poll again at the end of the proceedings and only two people had changed their position - one each way. 

Along with others I am becoming tired of the scaremongering from both sides. The Remain campaign has had an unfair advantage from the start and so it is interesting to see the polls being so close. Sadly, politicians like Farage make being part of the leave camp appear extreme and this should not be considered the case. But people who are opposed to something are much harder to shift from their position than people who are for something - so the leave vote should be solid and should build.

I believe the UK has a much stronger future outside of the EU without being held back by its bureaucratic web of rules and regulations. I for one will be voting to leave the EU on June 23rd and hope that others will follow suit.

 



Sunday 14 February 2016

Go on Musky - ban me too!



I have to admit that I smiled when I read about Stuart Alsop, the American venture capitalist, being banned from purchasing a Tesla Model X by the company CEO Elon Musk.

Alsop had attended a launch event for the new electric SUV and had waited one hour and fifty minutes for the event to start. The lack of an apology from Musk and the lack of the promised test drive in the Model X prompted Alsop to complain on his blog about the poor experience.

Elon Musk responded on Twitter by banning the potential customer from buying a car at all as he had been "rude". But Elon, you may make amazing cars and you may be a billionaire but without customers you are really nothing at all and this seems to me to be a poor way to behave.

In my experience, Tesla are not especially hot on customer service. In fact, quite the opposite. I have written about my test drive in a Model S previously - and it was a great experience. My interest was prompted by a friend who told me that you could request a test drive on the Tesla website and they would bring a car round. He had done this and it was worth a go.

Several weeks after I completed the online form and forgotten all about it I was called by Tesla to invite me to a test drive event at a hotel 10 miles and a good half hour away. They told me they didn't bring cars to people any more, I would have to go to them. Although this was a bit of a chore, I booked in and duly turned up.

On arrival I was told there were two models for test drives and I had been allocated the most basic rear wheel drive car with the lesser acceleration of the two models. There was no mention as to how this decision had been reached, but for the whole of the test drive I felt that I was missing something. Perhaps like going to drive a Mercedes S Class and when expecting the S500 being given the S280 instead.

The Tesla employee with me said that I could try the faster all-wheel drive model another time, maybe even on the same day if it was back. After a short 15 minute spin in the car we were back at base. The other car which had left at the same time was not back and using the Tesla app it was swiftly found - many miles away. So not only had they given me the car I didn't want but the other fellow was getting three times as long to drive as I had. Talk about making you feel valued as a customer!

We parted with the agreement that they would contact me when they were next at the same location and I would indeed drive the faster car. Several weeks later I got the call and was booked in. I mentioned my interest in the Model X too and that I would bring my wife along so she could see what this was all about. So they now should have understood that we are interested in two cars and Teslas don't come cheap.

Two days before the test drive was due to take place, Tesla head office called me to say they had double booked the slot and they were very sorry but it was me that had been dumped. Clearly the other customer was in the market for three cars or more. There was no other convenient time over the weekend for a drive so they agreed to call next time but this never happened.

I subsequently got an email giving 48 hours notice of the opportunity to test a Model S but this was too late to take advantage of. I replied asking to be called about the next date and asking what the current lead time was on a Model X. This was a few weeks ago and I am still waiting for a reply.

Not sure if I have been "rude" enough to offend, but the company are completely useless. They do not understand customers and have no clue about customer service. They do not deserve to have business from anyone. Now it is quite clear where this attitude comes from - the very top.

So, Elon. I would love you to ban me as well but in reality there is little point. We're sticking with our Beemers.